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Lidl Supermercados S.A.U.

Characteristics of the project

Preventive and remedial maintenance service of the electromechanical facilities at Güimar's Industrial Park (plumbing, low voltage electricity, automatic doors and curtains, loading docks and shelters, dynamic and static shelves for palletisation, small ground works, painting, building roof, automatic barriers, perimeter fence, and HVAC system).

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Problem

Until the end of 2014, maintenance was carried out partially by their own personnel and partially by third parties, which meant a low service quality and a high service cost.

Solution

From the moment the service was outsourced and a single company was responsible for maintenance, it was optimised, the quality of the service improved. Direct and unexpected failure prevention costs were reduced.